Caraffa Care Programme — Annual Plus
Tax included where applicable. Delivery and commissioning arranged by your concierge.
ELZORVAN Services — one house, one standard
Heirlooms are maintenance with sentiment; the Caraffa handles the maintenance — bench visits by category, a stocked van for the Plus tier's priority window, and condition notes that keep the family archive honest.
House services run like good housekeeping: one concierge, a written schedule, and crews who arrive with gloves, felt and their own ladders. Outfitting a whole house moves room by room to a signed list, and ends with a walk-through, not a wave.
Design & Craft
- Oak re-oiled, rugs bathed, movements cleaned
- Photographed condition notes filed to your account
- Fixed dates in writing; delays compensated
- Own crews with gloves, felt and their own ladders
- One contract, one schedule, one concierge
- Silver re-plated and dents raised on the bench
Specifications
| Format | Annual Plus: all categories |
| Bench | Tinning, plating, oiling, bathing |
| Calendar | Written, photographed |
| Priority | Plus tier call-out window |
| Weight | ≈ 6.7 kg |
| Warranty | Programme-backed |
Care
Before builders, movers or florists with ladders arrive: call first. We wrap, store or resite the fragile half of the house properly and re-place it when the dust settles.
Patterns, spares and drawings stay on our shelves fifteen years; the programme simply keeps you from testing that promise.
Questions, Answered
How does the registry work?
You choose the list with the concierge; guests buy by letter, phone or link; the house tracks, wraps and delivers in one white-glove visit after the day. Duplicates are impossible by design.
Can monograms be added later?
Always — the atelier letters porcelain, crystal, silver and linen from your household cipher on file. Later additions match the first, because the cipher card never leaves your file.
The ELZORVAN Promise
The house keeps open stock: service pieces, lids, knobs and trimmings stay orderable for fifteen years, and our bench re-tins copper, re-silvers flatware and re-oils oak on the honest schedule.